Jessica Dugan, a User-Centered Design and Innovation Leader with 19 years of experience, has left her mark at companies like UnitedHealth Group and 3M. Her core competencies in service design, workshop facilitation, journey mapping, qualitative research, and design strategy showcase a commitment to user-centric excellence. Jessica's impactful career, including roles at SRDS and Peer Insight, positions her as a seasoned professional in shaping innovative and user-focused solutions. For questions or inquiries, please contact [email protected].
