Product quality is the cornerstone of a brand’s reputation and is often a key barometer of customer satisfaction. By delivering high-quality products to customers and clients, you develop and cultivate a trust among consumers that drives influence, fosters growth and breeds allegiance.
Join us for our next product chat on 4/25 @ 1 pm ET as we welcome Tim Trapp, Director Quality Engineering and Product Quality Analytics at Mattel for a conversation on how product quality not only enables you to leverage knowledge to make data-driven decisions but optimizes resource allocation and helps to create a culture of iterative advancement.
In this conversation, Tim will share how you can:
- Implement key elements of product quality strategies
- Leverage user testing for competitive advantage
- Collaborate with stakeholders to influence design and engineering decisions
- Drive brand loyalty through successful product quality initiatives
- Ensure quality success by being a VOC expert