“Why did I lose?” It’s the first question a salesperson wants to ask a prospect after failing to win their business. Unfortunately, it’s unlikely the prospect will answer the question candidly leaving your team with uncertainty and assumptions. The most efficient and effective solution to this challenge is to implement a thorough win/ loss analysis program. Launching a successful win/ loss analysis program requires implementing seven key steps.
7 Steps for Launching a Win-Loss Program
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How to Calculate Net Revenue Retention
Net Revenue Retention is a metric that helps you identify if your company is losing revenue from contractions in the existing customer base or if you have engaged customers who are spending more money over...
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