Get to know our experienced instructors
Meet Our Instructors
Teresa Brazen
Teresa Brazen has spent 15+ years working in the design industry as a design consultant, educator, business leader and executive coach. She’s helped teams at NASA, Rail Europe, Cisco, Clorox, Charles Schwab and more adopt human-centered ways of working and designing products and services. Prior to Pragmatic, Teresa spearheaded the global expansion of Cooper Professional Education—a leader in design and creative leadership training—to 10 countries. Her mission today is to help professionals expand their potential and increase their impact.
Shannon McGarity
Shannon McGarity has spent more than 20 years solving clients’ design challenges in roles ranging from head of product to UX director. Prior to Pragmatic, Shannon was a director at strategic design firms Cooper and Designit—leading teams on projects, creating curriculum, coaching innovation teams and teaching service design, design leadership and more. She is also a Certified Professional Co-Active Coach, focusing on leadership coaching. [Photo by Corey Sipkin]Testimonials
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Our Courses
Business Strategy & Design
Increase your strategic impact as a designer
Learn how to connect user-centered work to the advancement of business objectives, demonstrate return on investment, and strengthen cross-functional partnerships.Influence Through Storytelling
Harness the power of storytelling to grow your influence
Learn how to design narratives that showcase design impact, advocate for user interests, align stakeholders around a common purpose and inspire teams to action.